North Dundas homeowners now have access to optional low-cost service plans


Homeowners in the Township of North Dundas now have access to optional service plans to assist with the cost and management of common plumbing repairs thanks to a decision by local leaders to implement a new voluntary program for residents. The service plans provide protection for the water and sewer service lines that connect a resident’s home to the region’s system.

A recent ‘State of the Canadian Home’ survey found that 65 per cent of Canadian homeowners are unaware that they are financially responsible for needed repairs or replacement to the water and sewer lines on their property. These repairs are not covered under standard homeowner’s insurance or by the Township of North Dundas.

“The Township of North Dundas supports the launch of Service Line Warranties of Canada, which is a reputable company that has already partnered with most municipalities in Stormont, Dundas and Glengarry United Counties,” says Mayor Tony Fraser. “Many homeowners don’t know that damage to the service lines on their property is their responsibility and we see this optional service as an opportunity to raise awareness. We want to make sure that our residents are provided with information and options, in order to be prepared when an emergency happens, especially heading into winter.”

The no-deductible, low-cost service plans available through Service Line Warranties of Canada (SLWC), ensure that homeowners do not have to pay hundreds or even thousands of dollars out-of-pocket for a repair. This is especially important since the ‘State of the Canadian Home’ survey found that nearly one in five (19 per cent) Canadian homeowners have nothing set aside for an emergency.

The plans give North Dundas homeowners reliable access to local, licensed and vetted contractors who can quickly and professionally complete needed repairs on service lines. Homeowners will soon receive information in the mail about the program and available service plans. There is no obligation to sign up for a plan – participation in the program is completely voluntary. The mailings are administered by SLWC and include the Township’s logo to indicate that the mailing is legitimate and a partnership is in place between North Dundas and SLWC.

The program is provided at no cost to North Dundas and no public funds are used to promote or administer it.

“An SLWC service plan is a smart way for homeowners to prepare for a home emergency. These plans take the worry, inconvenience and financial burden out of the repair,” said Mike Van Horne, General Manager, Service Line Warranties of Canada, a HomeServe Company. “North Dundas homeowners with a plan have easy access to a network of excellent, local contractors, and they get peace of mind that they won’t be financially responsible for a covered home repair emergency.”

Homeowners in 65 Ontario municipalities now have access to SLWC service repair plans. Since the SLWC program began in 2014, homeowners have saved more than $6 million in repair expenses. North Dundas homeowners with questions or who wish to receive more information about SLWC or the plans available to residents can call 1-866-922-9004 or visit

SLWC is part of HomeServe, a leading provider of home repair solutions serving over 4.8 million customers across North America since 2003. Launched in 2014, SLWC is the trusted source of utility line protection programs in Ontario as recognized by the Local Authority Services, part of the Association of Municipalities of Ontario (AMO).

Together with HomeServe, SLWC is dedicated to supplying best-in-class repair plans and delivering superior customer service to consumers through over 1,000 leading city, municipal and utility partners across North America.



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